Remfry and Sagar nominated by Newgen
Situation
- Desktop application with minimal workflow capabilities
- The cases were manually handled
- Lack of Central knowledge repository
- Tedious review and approval process with large TAT
- Manual Task Allocation and monitoring
Implementation & Innovation
- Task driven dynamic case management
- Multiple data type handling
- Integrated with the accounting and billing software
- The digitized and centralized knowledge Repository
- Tracking and Monitoring the activities of their legal cases
Benefits
- Reduction in work allocation by 60%
- Increase in Timely Billing by 70%-80%
- Reduction in re-work by 50%
- Turn-Around-Time reduced by 70%
- Review and approvals improved by 50%
- End-to end tracking of cases
- Integration with Billing application to reduce the leakage in billing
Technology
- Legal Case Management solution is built on Business Process Management (BPM) and Document Management System (DMS)