African Reinsurance nominated by Newgen
Situation
- Manual processing
- Lack of transparency and tracking
- Managing highly distributed operations and maintaining documents integrity
- Secure archival of documents to reduce risk exposure
- Needed a Robust and Scalable system to map business growth
- Managing high volumes of documents
Implementation & Innovation
- All platforms integrated to facilitate communication
- Integrated filing system for both electronic as well as physical documents
- Digital Signature implemented for approval process
- Centralized document repository
Benefits
- Improved Operational Efficiency by 90 - 95%
- Reduced TCO by 80%
- Paperless Environment
- Greater Visibility and transparency
- Increased Revenue
- Access rights classification to maintain authenticity
- Streamlined Business Functions
- Reduced Manual Intervention
Technology
- Electronics Document and Record Management System (EDRMS)
- Business Process Management solution (BPM) based on Case Management Framework (CMF)